Contact us

We’re here to help

Whether you’re seeking an effective natural solution for a specific ailment or top quality nutrition supplements for optimal health, our expert nutrition scientists and therapists can advise which supplements would be ideal for your needs. Chat to us through our live chat feature at our online shop or by phone (details below) – or send us an email. If you’d like to join our mailing list, please subscribe here.

Get in touch

Call us on 0845 1300 424 (calls charged at 7 pence per minute plus your phone company’s access charge)
Call from a mobile: 01223 421434
Call from abroad: +44 845 1300 424
Email our support team:
Email our nutritionists:
Fax: +44 (0)1223 421437

Office hours: 9:00 am to 5:00 pm UK time Monday to Friday. If calling outside of these hours, please leave a message with your name and telephone number, and we will get back to you as soon as possible.

Postal address: Igennus Healthcare Nutrition, St John’s Innovation Centre,  Cowley Road, Cambridge, CB4 0WS, United Kingdom.

Press enquiries

We are happy to provide journalists and editors with additional information about Igennus and our products – just email us or call 01223 421436.

Trade & distribution enquiries

If you are interesting in stocking Igennus supplements or in distributing our products abroad, please complete our trade account application form or speak to a member of our team on 0845 1300 424 (+44 1223 421434 from abroad).

Customer feedback

As part of our commitment to providing a high level of service to all of our customers we welcome your views on your experience with the company and products. The numerous calls we receive offering positive feedback are thoroughly rewarding but suggestions as to how we can improve our level of service are equally valued. Please send your suggestions and comments by email. If, however, you have an issue you would like to resolve quickly, please call our customer support team who will be happy to assist.

Company details

Igennus Ltd
Registered Office:

St John’s Innovation Centre
Cowley Road
United Kingdom

Registered in England No. 4934116
VAT Reg No. GB 831548332

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